SUPPORT &  FAQS

Do you have questions for us? Submit a support inquiry or look through some of the frequently asked questions for additional help.

FAQs

SkedFlex provides tools for both importing and template creation, allowing you to customize schedule creation the way you want it.
There are two bidding options, PBS and Line Bidding. Both systems function as a bidding module, allowing for a criteria-based trip and/or line bidding by any crewmembers as well as any others at your company who may bid on a schedule.
Reserve counts for each day throughout the month can be logged, referenced, and reported on to compare required reserve counts against actual counts. Crewmembers and schedulers may access a simple reserve pool that reflects the logged staffing information.
Yes, Google Cal and iCal syncing can be done on any “Personal” pages in SkedFlex where the calendar is visible. A simple link will create the proper link between your calendars.
We offer SkedFlex and MISA either as two separate products or as an integrated solution that allows you to manage all of your business needs. SkedFlex allows you to manage your flight and crew operations, while MISA can function as the backbone of your operations, allowing you to manage accounting, maintenance, inventory, purchasing, human resources, and payroll.
Yes, SkedFlex provides numerous features aimed at assisting trades between crewmembers. Our Trade Board, which provides two different views, easy trade creation, and reporting, as well as our Rules Engine all, provide crews significant trading abilities. The degree to which crewmembers can use these tools is left up to the airline.
SkedFlex supports all United States FAR rulesets (FAR 117, FAR 117-121, FAR 121, FAR 121S, FAR135, FAR 135AK, and FAR 91). SkedFlex also supports Canadian CARs rules. In all cases, SkedFlex offers complete compliance with those listed rulesets.
MISA has been available to our aviation customers for over 25 years and is still being used by our first customer. We live and breathe aviation and understand your needs.
MISA is extremely customizable – harnessing the strength and reliability of Microsoft SQL, our developers can adapt the program to fit your specific needs, down to something as small as tab order. We understand that our customers have different needs and new requirements and eTT provides flexibility to its customers with customization for the MISA application.
Certainly! Our integration team is well versed in assembling all your information and importing it into MISA.
MISA is licensed on a per user basis.
MISA excels in this area too. You can set up separate locations that have their inventory, aircraft, personnel, vendors, tax information, etc. and MISA’s reporting engine allows you to pull up items by location which helps to eliminate departmental headaches for people in accounting and human resources.
Because MISA is an integrated system, all data is collected as employees perform their jobs and are available in different parts of the system for review and analysis. Information can be viewed at a high level, or a detailed level, down to a specific part, particular aircraft or fleet, by cost, date of purchase, vendor, when it was paid, and/or how it was paid when it was received into inventory, installed on aircraft, sent out for repair, etc.
Yes, MISA’s accounting structure is uniquely set up to be able to track the contract, the ACRN, the CLIN, and the individual work being done so that all cost and billing information is gathered, and a Contract Funds Status report can easily be created.
Yes, we have a specific Flight Times Entry screen in MISA that allows you to enter the flight hours, landings, and engine cycles for each aircraft each day. This form also allows you to status your aircraft as FMC, PMC, or NRT, and a report can easily be created for your Government representative to sign off on the flight hours.
Yes, our accounting structure and functionality in Purchasing and Maintenance can easily distinguish and report on costs as they either relate to Flight Hour items or Over and Above costs.
MISA can track complex employee clock in and out times for maintenance tasks linked to a specific work order line or simple arrival and departure and break times. We even have logic that allows for different labor rates, by the user, for jobs, work orders, and lines.
MISA’s employee training module keeps track of crew currency and when a dispatcher or other personnel creates a flight, the system automatically verifies if they have the qualifications to fly the selected aircraft and if their qualification is current. If not, the system will display a warning message and only if you have the privilege assigned to override this type of item, will you be allowed to schedule the pilot for the flight.
MISA has a maintenance planning module where designated personnel can place a particular aircraft in “Maintenance” status. When someone tries to schedule the aircraft within the particular date and time frame, a warning message will appear only if you have the privilege assigned to override this type of item, will you be allowed to schedule the aircraft for a flight.
MISA has a very powerful Flight School module where you can create custom syllabi, track student lesson progression with custom grading, track enrollment and documentation for TSA, track student funding and sources, and bill for supplies and other items. You can even bill per lesson and rent aircraft, plus a host of additional features. And since MISA has an integrated accounting module, you can track maintenance to keep those aircraft flying.